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Frequently Asked Questions

FAQ Frequently Asked Questions

PLEASE NOTE: BABY BLANKETS ARE NOT TO BE USED AS CHILDREN'S SLEEPWEAR

Can I order with my credit card?

We accept MasterCard and VISA or you can snail mail a money order. Be assured ordering from our website is totally safe and secure. Please contact us at info@foreverblanketsandbears.com if an alternate payment method is preferred. Amex and Discovery can be accepted through Paypal. Email us your order and we will send you an invoice for payment. We also gladly accept bank issued money orders.

 

Can you mail me a catalog?

Forever Blankets and Bears do not have a print catalog. Our website is your best guide for all the latest products, fabric styles and new designs. Please bookmark our site and check back frequently as we are always updating our fabric choices.

 

What are your blankets made of?

Our blankets have 2 sides; a patterned side and a solid side. The patterned side is 100% cotton flannel, which is a super soft high quality cotton. The solid side is made of soft minkee velour, which is 100% polyester. It almost feels like velvet. All our personalized baby blankets and quilts are handmade and our fabric is purchased from reputable North American suppliers only. In some cases, the colors of our products may vary slightly from those depicted on our web site, as a result of small differences in monitors and fabric dye lots We try our best to select thread colors that match the baby’s sex (if known) and the colors in the fabric selections. However, if you have a strong preference for a particular set of colors, please indicate this on your order. Please note: Baby Blankets are not to be used as children’s sleepwear.

 

Are there fillings in your blanket?

Our baby blankets are lightweight and are made without any fillings or battings making them versatile for many applications like bundling a baby, cuddling a little one, covering a nursing mother, stroller and car seat covers or liners. They wash better and are very cuddly without batting and make great swaddling blankets.

 

How do I care for my blanket?

We recommend a warm or cold-water wash on a normal or gentle cycle without bleach. Tumble dry on a warm setting and if you’d like you can freshen it up with the iron on a low setting.

 

Can I add the baby’s weight, additional information, or can you match a theme if we don’t see a pattern that we like on the website?

If you email or call us, we will search to come up with a close match. We will then contact you with the product via email and you so you can check out what we have found. There is no requirement to purchase. Custom orders are always welcome.

If you want a weight added to your baby blanket, enter the date into the comments area when ordering and we will add it to your blanket. There is an additional $10.00 charge.

 

Do you embroider the blanket before it is assembled?

Yes, we embroider the solid side before the blanket is assembled so the stitching will not show through on the underside and cause any irritation to babies’ skin.

 

How long does it take to get a blanket customized?

There is a two step process that affects how long it will take for you to receive your Forever Blanket. First, there is the production time, and second, there is the shipping time. To calculate how long it will take to receive your order you will need to add your selected "Production Time" to your selected "Shipping Time".

Production Time
First, we need time to create your blanket before we can ship it. This is "Production" time and there are two options for your order:

- Standard Production - 5 to 7 business days

- Rush Production - 1 to 3 business days

We will do everything in our power to have your item shipped to you in time for your event if you email us and let us know when you need the blanket. 

Shipping Time
Orders are shipped after receipt of payment and within two weeks of ordering. Shipping rates and choice are available at the checkout of you shopping cart.

Canada

- 2-8 business days (Canada Post Expedited Parcel)

- 3-5 business days (Canada Post Xpress Post)

- 1-2 business days (Courier service)

U.S.A.

- 7 business days (Tracked Package)

- 2-3 business days (Xpress Post)

- 1-2 business days (UPS or Fed Ex)

International

-10-14 business days (Tracked Packet)

Not sure how to calculate the time it will take to arrive? Just email us at info@foreverblanketsandbears.com and we will be sure to help you figure it out.

 

I am attending a baby shower, and would like to buy Forever Blanket, but I don t yet know the baby's name. Do you offer Gift Certificates?

We absolutely offer Gift Certificates. You may purchase a Gift Certificate for any Forever Blanket and Bears product or combination of products. We can also mail the recipient a Gift Certificate on your behalf. Gift Certificates do not expire and can be redeemed any time upon the birth of the baby (or once the baby's name is known).

 

I am buying the blanket as a gift. Can you ship it to the baby?

There is a section in the order form that specifies the billing address and shipping address. Make sure to include the shipping address and phone number for the baby (or the parents) who will to receive your gift. We will include a gift card with any message you would like. Each item is tied in a satin ribbon, wrapped in  tissue paper and the box is gift wrapped in cute chevon patterened paper. The box is tied with a blue or pink ribbon and shipped in a protective plastic bag. For gifts we include a cute teddy bear gift card, with your special greeting. We keep it simple and cute. You can complete gift card in the order process.

 

How much tax will I be charged?

US and International orders, NO Sales Tax

Canadian orders:

- All Canadian provinces EXCEPT BC, ON, QC, NS, NL and NB: 5%GST

- ON, NS, NL and NB: 13%HST

- BC: 12%

-QC: 13.5%

 

 Are your products returnable?

Forever Blankets and Bears will accept any unused or damaged product for return, if the item has not been personalized. We will not pay for the return of items and we will not accept returns 21 days after the purchase date. Forever Blankets and Bears produces personalized blankets according to the information provided by the customer. In the unlikely event that Forever Blankets and Bears makes an error when putting a name on a blanket we will take full responsiblity for fixing the error in a timely fashion. Please contact us if you have any questions.

 

Are you having trouble ordering from your site? What should I do?

Give us a quick email Info@foreverblanketsandbears.com and we’ll be happy to help walk you through ordering or by fixing a glitch that you might be running into.

Our site sets us apart from other blanket sites because we can customize your order to fit your needs. You aren’t just picking something off a shelf. This makes your gift special. We will continue offering support through emails and phone calls to get your item made for you just the way that you want it.

 

Thanks for visiting Forever Blankets and Bears!

 

Featuring best in: Custom embroidered baby blankets and personalized blankets for baby blankets

 


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